![]() C:\Program Files (x86)\Microsoft\EdgeCore\1.32*.C:\Program Files (x86)\Microsoft\EdgeWebView\Application\1.32*.C:\Program Files\Microsoft\Edge\Application\1.32*.C:\Users\*\AppData\Local\Microsoft\Edge\Application\1.32*.C:\Program Files (x86)\Microsoft\Edge\Application\1.32*.On the Apex One dashboard, go to Agents > Agent Management > Settings > Scan Settings > Real-time/Manual/Scheduled Scan Settings > Scan Exclusion. If that didn’t seem to correct the issue, Trend Micro says to temporarily exclude the location of the files being improperly flagged. Smart Scan Pattern version 21474.139.09.Smart Scan Agent Pattern version 17.541.00.Those updates should install automatically. That includes Smart Scan Agent Pattern (version 17.541.00) and Smart Scan Pattern (version 21474.139.09). Trend Micro is advising customers to update the software to the latest version. The company quickly published an advisory addressing the problem. Those reports of false positives started flooding in around the beginning of May on Trend Micro’s site and across social media. This issue is seemingly tied to one Trend Micro product: its Apex One endpoint security solution. A false positive that’s breaking browser updatesĪs Bleeping Computer first reported, hundreds of Trend Micro antivirus customers have reported problems, including their Windows registry being modified and Microsoft Edge updates being tagged as malware. Several people are reporting that change is causing browser updates to be flagged as malware. Tap or click here for free antivirus and cleaning apps you should delete.īut reputable products can cause problems from time to time, like a popular antivirus solution that improperly changes the Windows registry on many PCs. Many free apps don’t have your best interest in mind and could be putting your device at risk. That starts with a solid antivirus program for your computer and smartphone. That’s just one example of why it’s essential to keep your own devices safe from security risks. If you need assistance from Microsoft support, we recommend you collect the information by following the steps mentioned in Gather information by using TSS for deployment-related issues.Last year, there were nearly 2,000 reports of data breaches in the U.S., the highest number ever reported. You can also check the telephone number to contact Microsoft Support for help. If this problem persists, post this issue to the Microsoft Communities. The window that opens displays the error code for that update. Right-click an update that has a status of Failed, and then select View Details.Click Status to sort by status, and then look for any updates that have a status of Failed.In the navigation pane, click View update history.To do this, click Start, type Update in the search box, and then, in the list of results, click Windows Update. The window that opens displays the error code for that update.įor Windows 7, Windows Vista, and Windows XP Tap-and-hold or right-click an update that has a status of Failed, and then select View Details.Tap or click Status to sort by status, and then look for any updates that have a status of Failed. ![]() Tap or click Settings, and then select View update history.Swipe in from the right side to view the charms, tap or click Search, and then type View Update History.To check your update history, follow these steps. Then, you can search for any errors that you find by going to the Microsoft Support. You may also want to check your update history to see whether there are any error messages. If you keep seeing the same update being offered for installation, try to install the update later. This may happen if the update isn't installed correctly the first time, or if your Windows Update settings can't detect the update. This article describes how to troubleshoot a problem where you are repeatedly offered the same update in Windows Update or Microsoft Update.Īpplies to: Windows 10 - all editions, Windows 7 Service Pack 1 Original KB number: 910339 Cause ![]()
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